Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you. This policy explains how Water Industry Hub uses cookies and how you can control them.
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| wih_session | Essential | Maintains your session when logged in as a member | Session |
| wih_consent | Essential | Remembers your cookie consent choice | 12 months |
| _ga, _gid | Analytics | Google Analytics — anonymous usage statistics (pages visited, time on site) | 2 years / 24 hours |
| _stripe_* | Functional | Stripe payment processing — fraud prevention and payment security | Session / 1 year |
| hubspot_* | Marketing | HubSpot CRM — tracking contact with our sales and marketing team | Up to 13 months |
These are necessary for the website to function and cannot be switched off. They are set in response to actions you take, such as setting your privacy preferences or logging in. You can set your browser to block these cookies, but some parts of the site will not work.
We use Google Analytics to understand how visitors use our site. All data is anonymous — we cannot identify individual users. This helps us improve the platform. You can opt out using the toggle below or by installing the Google Analytics Opt-out Browser Add-on.
These enable enhanced functionality such as payment processing via Stripe. Disabling these may affect your ability to purchase a membership.
HubSpot sets cookies to track your interactions with our marketing communications. You can opt out by contacting info@waterindustryhub.com.
You can control cookies through your browser settings. Links to cookie management instructions for popular browsers:
Please note that disabling certain cookies may affect the functionality of this website.
We may update this Cookie Policy as we add new features or as regulations change. The current version will always be available at waterindustryhub.com/cookie-policy.html.
If you have questions about our use of cookies, contact: info@waterindustryhub.com